Frequently Asked Questions
Find answers to common questions about operational AI, automation, and working with KSP Digital.
Do I need to understand AI to use your services?
Not at all. We handle the technical setup, integration, and management. We focus on the business outcome, and the AI simply powers that outcome behind the scenes.
Will this replace my current staff?
No. It handles the calls and routine questions your team can't get to: after hours, during jobs, or when lines are busy. Your staff stays focused on customers and higher-value work, and any caller can ask to reach a person.
How long does it take to deploy an AI Receptionist?
Most AI Receptionist setups go live within 7 business days once we have your FAQs, business hours and calendar access. More complex integrations take longer and we'll give you a timeline up front.
Does it connect to my existing software?
In most cases, yes. We commonly connect to Google and Outlook calendars, email, SMS, and popular CRMs. If you use something unusual, we'll confirm compatibility on the strategy call before you commit.
What does it cost per month, all-in?
AI Receptionist plans start at $297/month, which includes a fair-use allowance of call minutes. If your call volume is higher, we'll quote a clear per-minute overage rate before you start. No surprise bills.
What happens if the AI can't answer a question?
It doesn't guess. It takes the caller's details, tells them someone will follow up, and sends your team an immediate summary by text or email. Urgent calls can be transferred to a number you choose.